J&k Govt Issues Order Instructions Regarding Lodging Complaints Against Public Servants-

J&k Govt Issues Order Instructions Regarding Lodging Complaints Against Public Servants-


Subject-Lodging complaines against public servants-instructions regarding


In order to eradicate corruption for providing robust service delivery mechanism and increase participation of citizens in governance at various levels, citizens can draw attention of appropriate authority by making formal complaints regarding any action inaction on part of public servant in writing or through other specified means for which complaint redressal mechanism has already been put in place in the Union territory of Jammu and Kashmir. The following instructions are issued for proper lodging and disposal of these complaints against the public servants:

(1) Complaints can be lodged with appropriate authority by addressing a

written communication either directly or through electronic mode or on portal available for this purpose. Appropriate authority, after gathering information about corruption, malpractices and misconduct may take appropriate action under law against such public servants in a time bound manner. (1) It is, however, reiterated that anonymous or pseudonymous complaints or complaints containing vague, frivolous, non-specific allegation should not be taken cognizance of. Further, complaints about sub-judice matters should also not be entertained. The guidelines regarding disposal of anonymous/pseudonymous complaints in the Departments/Autonomous Bodies etc have earlier been notified by General Administration Department, vide Cecular No. 29-GAD(Vg) of 2014 dated 31.07.2014, which were reiterated vide Circular No. 22- GAD(Vig) of 2015 dated 10.07.2015. These guidelines have been notified in consonance with these issued by the Department of Personnel & Training, Ministry of Personnel & Public Grievances & Pension, Government of India, vide Office

Memorandum No. 104/76/2011-AVDI dated 18.10.2013 read with Office Memorandum No. 104/76/2011-AVDI dated 18.10.2018 and CentralVigilance Commission’s circulars bearing No. 07/11/2014 dated 25thNovember, 2014 and No. 03/03/2016 dated 7th March, 2016

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